FREQUENTLY ASKED QUESTIONS

It is not required you be present on delivery, but to ensure you receive everything you have rented it is beneficial if someone is there on delivery to check the items received and notify our office.

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Any orders cancelled prior to 72 hours before delivery will not be charged (unless a non-refundable deposit has been taken). Orders cancelled within the 72 hours are subject to a fee of 50% of the total value of the rental order.

All final changes must be made 72 hours prior to delivery.

How long do I get my rentals for?

Yes, items must be cleaned before pickup.